Hydropool Pre-Delivery Instructions

Hydropool Pre-Delivery Instructions

On behalf of everyone at the company, we want to thank you for purchasing a Hydropool Swimspa

Recognized for quality worldwide, we are confident that your new Swim Spa will provide you, your family and friends, with years of enjoyment and hydrotherapy.

Please take the time to carefully read and understand all the safety, installation and operating instructions in this manual before electrically connecting your Swim Spa and adding water. The following pages contain valuable information that will save you both time and money, especially with the maintenance.

We manufactured our very first Swim Spa in 1995 and since then we have been dedicated to producing a quality product catering to maximum Swim Perfection, comfort, energy efficiency and ease of operation.

As you become more familiar with the various safety and maintenance features, you will be satisfied that you made the right decision in purchasing a Hydropool Swim Spa.

Happy Swimming…

David Jackson, Owner Hydropool Hot Tubs & Swim Spas

HYDROPOOL SWIM SPA PRE-DELIVERY INSTRUCTIONS

Congratulations on your decision to enjoy the finest Swim Spa available.
You are now a member of the family of Hydropool Swim Spa owners.

Please take the time to read this booklet carefully, as it will provide you with the information you will need to ensure the safe, secure, and timely installation of your new Swim Spa. The following sections are guidelines on how to prepare for delivery and set-up of your new Swim Spa. Specifically covered are site selection, delivery access, ground preparation, and electrical requirements.

Remember to carefully review the Owner’s Manual that accompanies your Swim Spa, and to register the Swim Spa’s warranty within 10 days of delivery. These items, along with other valuable information, will be found in the Owner’s Package which has been placed in the envelope taped to the outside of your Swim Spa, where you will also find its serial number the number is also located on the bottom right hand corner of the front on your Swim Spa.

Hydropool Swim Spas reserves the right to change features, specifications and design without notification and without incurring any obligation.

In most cities and counties, permits will be required for the installation of electrical circuits or the construction of exterior surfaces (decks and gazebos). In addition, some communities have adopted residential barrier codes which may require fencing and/or self-closing gates on the property to prevent unsupervised access to a pool (or Swim Spa) by children less than 5 years of age.

Your Hydropool Swim Spa is equipped with a locking cover and is usually exempt from most barrier requirements. As a general practice, your local Building Department will inform you of any applicable barrier requirements at the time a permit is obtained for the installation of an electrical circuit. Your Hydropool dealer can provide information on which permits may be required.

Please ensure the following items have been addressed prior to delivery of your Swim Spa

  • Make all necessary measurements and provide clear access to ensure that Swim Spa/swim spa can be transported to the desired location.
  • Review on line library of Hydropool YouTube videos to understand delivery and start up information
  • By-law Requirements (If necessary)
  • Decking
  • Support Pad
  • If crane is scheduled to do the delivery please schedule to have two (2) able-bodied assistants available for the set window time for your delivery unless otherwise specified by salesperson/service department.
  • Provide electrical hook-up (including outside electrical disconnect, as per your municipal electrical codes)
  • Ensure proper access to Swim Spa access panels for potential service
  • If you have arranged a crane delivery, make sure your two able-bodied assistants are present during the set window time for your delivery.
  • Ensure there are no obstacles in the delivery path e.g. Moonlights, rocks/boulders, gates, lawn furniture, barbeques, plants/bushes, flower pots, etc.
  • Schedule your electrician to be on-site for the electrical hook up. Confirm with your electrician that the “Load Neutral” wire is connected to the GFCI andNOTto the “Neutral Bar”. Refer to wiring diagram in welcome package for reference.
  • Have a hose and water supply ready so the tub can be filled after delivery. Do not fill the Swim Spa or swimspa with water that passes through a water softener.
  • Test water and add the required balancing chemicals to your water once it has reached a minimum of 75°F – once the Swim Spa is balanced, add the recommended chemicals to maintain the Swim Spa( i.e. Sanitizer).
  • Review your owner’s manual, quick start guide and YouTube videos that have been provided to you on delivery. It will help you with the basic functions of your tub (i.e. setting the desired temperature, setting filtration times/cycles, turning on your jets and lights, etc.)
  • Call your retailer to schedule in-store/on-site Swim Spa tutorial. Before doing so, please familiarize yourself with the basic functions of your Swim Spa by using it for at least 1 week.
  1. Your HYDROPOOL Swim Spa is a self-contained pre-plumbed unit, so that no on-site plumbing connections to the residential water supply or drain are required.
  2. Ensure that your HYDROPOOL Swim Spa is properly supported a level concrete pad, capable of supporting 1220 kg/m2(250 lbs./ft2).If there is a possibility that the pad could shift by freezing/thawing ground movement (such as in clay regions, and/or areas with high water tables) concrete footings extending below the frost line are recommended.
  3. Decking should be chosen and constructed in a manner that minimizes the chance of slipping or falling.
  4. If you do not have a factory installed insulated cabinet, it is assumed that you are building your own custom cabinet, tiling or decking. Please consider the following:
    • Your HYDROPOOL Swim Spa is self-supporting on its base. The cabinet should be decorative only, not for support. Never suspend the Swim Spa from the deck or cabinet.
    • Where the Swim Spa is not equipped with a factory installed cabinet, it is the installer’s responsibility to ensure all electrical equipment is completely weather protected and meets all of the regulatory requirements.
    • Always provide adequate access for servicing the support equipment.
    • Decking should be constructed to allow repair access around the entire Swim Spa.
    • In remote equipment or no-cabinet installations, you may add extra insulation, but the equipment area must have adequate cross-flow ventilation.
  5. Installation of a safety grab rail or reachable support for use when entering or exiting the Swim Spa is recommended.
  6. nearby garden hose connection is recommended for filling and “topping up” the Swim Spa.

WARNING

The Swim Spa equipment and all electrical plugs, outlets and lights within 1.5m (5ft) of the Swim Spa must be G.F.C.I protected. Consult your electrician or local electrical authority for further details.

Access to the Swim Spa must always be secured:

Outdoors – in accordance with local property by-laws and/or via an approved fence with a self-closing gate and a safety hardcover;

Indoors – by a lockable door and a safety hardcover.

Your Hydropool swim spa can be installed indoors or out, on the ground, in the ground or half-and-half. The following information will assist you in choosing the right location for your individual needs. When making your decision, always remember that swim spas can be enjoyed year-round, indoors or out, regardless of the climate. Many Hydropool owners report that their favourite time to use a swim spa is in the cooler fall and winter months, while others praise the enjoyment of using their swim spa in the warmer spring and summer months.

INDOOR LOCATIONS

If members of your family are not cold weather enthusiasts, or if your backyard or patio area is not suitable for a swim spa installation, then an indoor location for your swim spa may be your best or only choice. You may wish to create an exercise/spa area in your home, or install your swim spa in a glass solarium or four-season room adjoining your home. Indoor installations not only add a unique look and appeal to your home, they provide the privacy and controlled climate to ensure that use and enjoyment of your swim spa is maximized.

  • It is beneficial to have the swim spa room located near wash room and shower facilities
  • The swim spa room should have a floor drain to handle splash water, a window, outside exhaust fan or humidistat controlled exhaust fan for ventilation and a humidifier.
  • Consider plumbing a water tap and drain location nearby to facilitate draining and top-up
  • Always provide adequate ventilation for the support equipment

OUTDOOR AND PATIO LOCATIONS

For a variety of reasons, outdoor locations are a far more popular choice. Some of the reasons include:

  • Limited indoor space 
  • Delivery complications due to door openings, stairwells, etc.
  • Limited budget (indoor installations usually also involve interior home renovations)
  • Desire for an outdoor entertainment center
  • Swim spa is being installed adjacent to an existing or planned swimming pool
  • Concerns over splashing water inside the home

For those who choose an outdoor location, swim spa operating temperatures can be adjusted to match the season. In colder months, many owners will operate their swim spa in the range of 26-32°C (80-90°F).

During warmer months, an operating temperature of 24-30°C (75-85°F) will provide a refreshing retreat.

  • Contact your local building code department to determine if a building permit is necessary and for information on applicable bylaws (distance from property lines, buildings, fencing requirements, etc.)
  • If you are doing any excavating, contact your local gas, electric, and cable-company to ensure that there are no underground lines
  • Locate the swim spa, where practical, within close distance of a door to the house to maximize potential winter use.
  • Ensure that all swim spa support equipment is easily accessible and protected from the elements
  • The swim spa support equipment is designed for indoor (out of the direct elements) use. When your HYDROPOOL swim spa is equipped with a factory-installed cabinet, and installed as per the guidelines of this manual, the equipment will be adequately protected. If the swim spa is shipped without a cabinet, your custom cabinet or other structure must be designed to supply protection for the swim spa support equipment from rain, snow, splash water, etc., but still designed in a manner to ensure adequate ventilation.

ABOVE-GROUND INSTALLATIONS

Where the swim spa is a ”stand-alone“ above-ground installation to be installed in regions where freeze/thaw conditions may occur, a level patio stone or pre-formed paver type base may be sufficient if there is no abutting deck(s) that could be damaged during potential seasonal movement of the ground. The potential drawback to this type of base is that splash water could eventually de-stabilize the ground under the base, with the resultant shift of the support base causing damage to the swim spa structure.

For best results, we recommend the installation of a level concrete pad:

  • Dig out and level the ground 20-30 cm (8-12 in.) below your desired base level
  • Install 10-15 cm (4-6 in.) of crushed stone
  • Next, install 10-15 cm (4-6 in.) of poured concrete
  • Level the concrete and apply a broom-type finish
  • We recommend that the pad be made 15 cm (6 in.) larger than the hot tub on three sides, and 1 m (3 ft.) larger on the side where the access steps and/or planters will be installed.

IN GROUND & PARTIAL IN GROUND INSTALLATIONS

When recessing the swim spa all or part way below ground level, a concrete base along with a concrete or wood retaining wall to hold back the earth is suggested.

This forms a box or ’bunker‘, in which the swim spa is placed. Hydropool does not recommend back-filling full in-ground or partial in-ground installations without the backfillable frame accessory and installed support panels.

  • It is recommended leaving a 61 cm (24 in) wide crawl-space around the entire unit to ensure adequate accessibility.
  • Non-freezing climates – it is sufficient to ensure that the base of the hole or cavity created for the swim spa has a dry, stable, compacted level base and proper drainage.
  • Climates where freeze/thaw occurs – it is necessary that a poured level reinforced concrete base, complete with concrete footings, be installed as outlined in the section

IN-GROUND INSTALLATIONS

Areas with a high ground water table – a level concrete base, as well as a concrete or wood retaining wall to hold back the earth, is recommended. This forms a box or ‘bunker’, in which the hot tub is placed.

  • ALWAYS ensure that there is good drainage, via a properly designed French (gravel) drain system and/or a sump pump, to prevent ground water flooding damage to the support equipment or structure swim spa
  • Install protective waterproof conduit to house light, or topside control cables that will be buried
  • Access for future service must be considered at the time of design and installation. Difficult access can result in supplemental service labour charges not covered by the factory warranty. Consider easily removable deck materials.
  • Make sure the swim spa is tested for 48 hours before you prepare the installation of the surrounding/finish deck around your swim spa. Even though all units are tested in our plant, some transport/site handling damage can occur and we suggest you make sure the swim spa is perfectly waterproof before finalizing your installation.

OVERALL SUPPORT (non-cabinet installations)

Your Hydropool swim spa is equipped with a factory installed load support substructure, which distributes the weight of the water over the entire foot area of the swim spa. The cabinet, either factory installed or customized on-site, should be decorative only, and not relied on for overall support. Although the lip of the swim spa must be supported to ensure it remains level, never suspend a swim spa from a deck or floor by the outer acrylic edge, as this will lead to product damage and/or serious personal injury.

SWIM SPA MUST BE INSTALLED ON A LEVEL PAD

In regions where freeze/thaw occurs, or where there will be custom decking abutting the swim spa, we recommend the installation of poured concrete footings extending below the frost line beneath the pad to prevent the possibility of future shifting.

ABOVE-GROUND INSTALLATIONS

Where the Swim Spa is a “stand-alone” above-ground installation to be installed in regions where freeze/thaw conditions may occur, a level patio stone or pre-formed paver type base may be sufficient if there is no abutting deck(s) that could be damaged during potential seasonal movement of the ground. The potential drawback to this type of base is that splash water could eventually de-stabilize the ground under the base, with the resultant shift of the support base causing damage to the Swim Spa structure.

For best results, we recommend the installation of a level concrete pad:

  • Dig out and level the ground 20-30 cm (8-12 in.) below your desired base level
  • Install 10-15 cm (4-6 in.) of crushed stone
  • Next, install 10-15 cm (4-6 in.) of poured concrete
  • Level the concrete and apply a broom-type finish
  • We recommend that the pad be made 15 cm (6 in.) larger than the Swim Spa on three sides, and 1 m (3 ft.) larger on the side where the access steps and/or planters will be installed.
  • Swim Spa/spa tub must be installed on a level pad

In regions where freeze/thaw occurs, or where there will be custom decking abutting the Swim Spa we recommend the installation of sono-tubes beneath the pad to prevent shifting.

IN-GROUND & PARTIAL IN-GROUND INSTALLATIONS

For units being installed fully or partially in the ground, the type of support will again vary based on whether or not the tub is being installed in an area with freeze/thaw conditions. Hydropool does not recommend back-filling full in-ground or partial in-ground installations.

EQUIPMENT ACCESSIBILITY & PROTECTION

The equipment must be located in an area where it will remain dry and will not be exposed to rain, snow or ground water.

  • When your swim spa is to be installed above ground, the optional factory cabinet is designed for both protection and accessibility
  • When your swim spa is to be installed fully or partially in the ground, or if you have ordered a swim spa without a cabinet: it is necessary that the equipment be installed in an area that is dry, protected from the elements, has proper ventilation, and is easily accessible for service
  • Always ensure that the equipment is mounted on a raised base or platform to prevent potential water damage to the motors, equipment or controls. Note that the equipment is supplied on a raised composite support equipment platform.
  • Ensure that access to the equipment, and the working area around the equipment, is large enough to accommodate a service person
  • The equipment should be located as close to the swim spa as possible to maximize jet performance
  • Whenever possible, install the pump(s) and control with heater below water level to ensure easy priming and maximize performance.
  • Install protective waterproof conduit to house applicable cords or line extensions such as the topside control cables, light wires or ozone tubing.
  • In climates where freeze/thaw occurs we recommend that remote plumbing lines be buried below the frost line and that pipe insulation is applied over all pipes that run from the swim spa to the remote equipment to help maintain energy efficiency.

EQUIPMENT PLACEMENT

  • The equipment should be located as close to the swim spa as possible to maximize jet performance
  • Whenever possible, install the pump(s) and control with heater below water level to ensure easy priming
  • Piping diameter on pump lines must be 2.5 in. for inlet/ suction pipes and 2 in. for outlet/pressure pipes with minimal use of elbows.
  • Install protective waterproof conduit to house applicable cords or line extensions such as the topside control cables, light wires or ozone tubing.
  • The swim spa equipment is designed for indoor/out of the direct elements use. Your custom enclosure or other structure must be designed to provide protection for the swim spa support equipment from rain, snow, splash water, etc., but still designed in a manner to ensure adequate ventilation.
  • All field installed plumbing must meet minimum sizes as previously outlined in order to conform to regulated standards regarding safe inlet and outlet flows. If required, please call your dealer for more detailed drawings.

All Hydropool swim spas are shipped with a layer of  protective foam wrap and plastic film. Each swim spa is shipped from the factory strapped onto a wood skid. If your swim spa is to be delivered by your local Hydropool retailer, it will generally arrive on a flat bed truck or low profile trailer. Typically, the dealer will arrive with the necessary equipment to maneuver the swim spa from the truck.

For direct deliveries, your swim spa may arrive on a 48 ft. or 53 ft. common carrier closed box trailer. It may be necessary to arrange with a local towing company for a tilt and load flatbed truck with a winch system, to pull the unit from the box trailer to the flatbed. The swim spa can then be gently slid off the flatbed truck or lifted by a crane into place.

Your swim spa may be pushed along rollers by 10 to 12 able-bodied adults (see image below), trailered, or craned to its final installation site. If rollers are to be utilized, we recommend that at least six 4” pipes, 8’ long, be placed under the shell to move it across a soft lawn, down a path, etc.

Some installations require the use of a crane. When a crane is used for lifting, place the straps under the swim spa, ensuring that the plumbing lines and fittings are not stressed and/or damaged. The straps should be secured so that they will not slip in any direction, and strap spreaders utilized to prevent undue structural side load on the swim spa shell.

Hydropool swim spas require a minimum clearance of 249 x 143 cm (98 x 56 in.) to allow movement of the unit through alley-ways, fence openings, etc. Where this is not possible, the use of a crane (with strap spreaders) to lift the swim spa from the truck or trailer over the house to the patio or yard is often the most viable option.

  • Do not move or place the swim spa on the side
  • Never lift or handle the swim spa by the plumbing
  • Make sure that there is sufficient assistance to gently slide the swim spa off the dolly or cart to the support base without any damage

After the swim spa is properly positioned on the support base, the entire unit should be checked and leveled as necessary. Should you find that the unit is sloped or the base is otherwise uneven, level your swim spa using a 2”– 3” clear sand bed. Make sure to enclose or ‘box-in‘ the sand to prevent erosion. This will ensure contact with the entire support base to appropriately distribute the weight of the swim spa structure. Do not adjust shim under the outside edge, as this will cause structural stress on the unit, potentially causing damage to the swim spa structure.

IMPORTANT ELECTRICAL SAFETY INSTRUCTIONS

SAFETY COMES FIRST. WHEN INSTALLING & USING THIS ELECTRICAL EQUIPMENT,

BASIC SAFETY PRECAUTIONS MUST ALWAYS BE FOLLOWED!

  1. 1 READ AND FOLLOW ALL INSTRUCTIONS
  2. 2 Electrical installation must be completed by a qualified electrician in accordance with all National, Regional and Local Codes and Regulations in effect at the time of installation.
  3. 3 Connect only to a dedicated circuit protected by a class ‘A’ two-pole ground fault circuit interrupter (GFCI)
  4. 4 Use copper conductors only!
  5. 5 The hot tub equipment and all electrical plugs, outlets and lights within 1.5m (5ft) of the unit must be G.F.C.I protected. Consult your electrician or local electrical authority for further details.
  6. 6 A green colored terminal or a terminal marked “G”, “GR”, “Ground”, or “Grounding” is located inside the supply terminal box or compartment. To reduce the risk of electric shock, this terminal must be connected to the grounding means provided in the electric supply service panel with a continuous copper wire equivalent in size to the circuit conductors supplying the equipment.
  7. 7 At least two lugs marked “BONDING LUGS” are provided on the external surface or on the inside of the supply terminal box or compartment. To reduce the risk of electric shock, connect the local common bonding grid in the area of the hot tub to these terminals with an insulated or bare copper conductor not smaller than No.6 AWG (Canada/Europe) / No.8 AWG (USA).
  8. 8 All field installed metal components such as rails, ladders, drains or other similar hardware within 3 m (10 ft) of the hot tub shall be bonded to the equipment grounding bus with copper conductors not smaller than No.6 AWG.

IMPORTANT NOTE:

This guide is for standard installations where the wire run is 15 m (50 ft.) or less. For longer wire runs, consult a qualified electrician.

NORTH AMERICA

AquaSport50A
AquaTrainer60A

 

EUROPE (single phase)

AquaSport40A
AquaTrainer40A

NORTH AMERICA

  • The minimum wire size for systems that require a 40A GFCI is # 8/3 c/w ground (also referred to as # 8 gauge / 4 conductor).
  • The minimum wire size for systems that require a 50A GFCI is # 8/3 c/w ground (also referred to as # 8 gauge / 4 conductor).
  • The minimum wire size for systems that require a 60A GFCI is # 6/3 c/w ground (also referred to as # 6 gauge / 4 conductor).

EUROPE

Standards for amperage breakers may vary from country to country in the CE controlled area. Please consult your local installer for advice on breaker level and wire specifications. Some examples are below:

  • Breaker of 13A –wire must be 1.5 mm2
  • Breaker of 16A—wire must be 2.5 mm2
  • Breaker of 20A—wire must be 4.0 mm2
  • Breaker of 32A—wire must be 6.0 mm2

NOTE: Please consult your applicable electrical codes related to the size of conductors as they may vary from what is stated above. Take into consideration the length of cable as well and increase as required.

PEACEFUL LIFE SALE

Bring peace to your life with a Bullfrog Spa!